The content in this webshop is cared for, updated and handled by following company:

[Stegmannen i Sverige]
[www.stegmannen.se]

Orgnumber: [661118-3994]
Phonenumber: [040-920 200]
E-mail: [kundtjanst@stegmannen.se]

 

Payment and prices

All prices are dayfresh and can be changed in the future.
Individuall and actuall totalprice will be summed in the cart, including eventual fees for freight as well as tax.
We reserve ourselfes for eventual price or information errors at www.stegmannen.se
All prices at stegmannen.se is shown without tax, selection button is avaliable for including tax prices.
Orders of "Cantilever Ramps" is required prepayment of 70% of the product cost.
Remaining value will be charged by invoice after sending day.

We offer the following payment terms:
Cardpayment, Visa & Mastercard.
15days Invoice payment for new companys in Sweden. Returning 30days after request.
15days Invoice payment for private costumers in Sweden.
Advance payments for all new costumers in Sweden.
Advance payment or bankguaranteé for all orders abroad.
Creditcheck may accure on all orders in Sweden.

Payment terms are shown in the cart below respective payment alternative.

Pdf-Invoice costs 0:-.
Paper invoice costs 49:- + tax.

Delivery and Returns

Freightcost is depending on weight, Volume and location.
In many cases is the product free of freight charges within Sweden.
For delivery outside Sweden, kindly contact customs service.

Delivery normally accure within 2-5days after we recived your order.
Holidays in general and Vacations can delay deliveries, but will be sent as soon as possible.
In case of 0-stock of a product, Stegmannen.se will get in contact with the customer by e-mail or phone.
We send the products by DHL, BTL, Transfargo and Postnord.
If needed, additional cost for EU-Pallet, this cost will be added to original order.
If a product has other delivery times, it is usually written at the productpage.
If delivery are delayed, we will inform you of this by e-mail or phone.
Should we not be able to correct the reason of the delay within reasonable time, you as customer have the right to cancel the purchase.
We will do our very best to fulfill your order.
There may be occations when it´s impossible for us to fullfill your order due to ex. when our factory or transportcompany are unable to ship the products due to their internal complications, and thereof not able to fulfill their agreements to us.
We reserve ourself from all responsibility of all kinds, reagarding delivery delays or transport damages.
Due to the fact that transport delays/damages is nothing stegmannen.se can do anything about, it´s all in the hands of the transport company, so eventual compensation has to be directed to the transport company.

It is reciving partys responsibility to check reciving cargo for eventual transport damages, and if this is the case, inform delivering driver that the cargo is damaged so he/she make a written notation regarding this damage.
Imediatly after, costumer must contact Stegmannen.se at 040-920 200 in the case of damaged cargo.
Damaged cargo can only be covered if abowe written is fulfilled.
These rules is in the transportcompanys contracts and is nothing Stegmannen.se can do anything about.
"So again..Check your cargo thoroughly at arrival"

  

Integritypolicy

When you place an order at us you need to give certain personal information.
In connection with your order you aprove that we file and use your information in our company to be able to fulfill our contract with you.
You have according to the General Data Protection Regulation (GDPR) the right to recive the information we have registred of you.
We will under no surcomstances supply other companys with your confidentional information, exept to our subcontractors.
If it is unaccurate, uncomplete or irrelevant you may demand that the information is corrected or deleted.
Is this the case kindly contact us by e-mail or phone.

ATT: All our pages in our store is encrypted for your integrety and security!!

Orders

Our general market is within Sweden, but we can deliver all over the world.
In case of orders from other countrys, only against pre-payment or bank-guarantee.

Age Restrictions

Agerestrictions at webshop purchase is 18yo.
If you are under 18yo, your legal guardian need to place the order in his/her name.

 

Payment

Cardpayment, Visa Mastercard or Internetbank by Payson

Invoice, Private person within Sweden
Invoice credit: 15 days, counted from the day the products are sent from us.
In the event of delay, a reminder will be sent with a extra fee of 60:- acording to law in adition to intrestrate of now active by law of 24,00% of the invoice value.
Creditcheck with copy will be made and delivery only accure to registered domestic adress.

Invoice, Company within Sweden
Invoice credit: 15 days, counted from the day the products are sent from us.
In the event of delay, a reminder will be sent with a extra fee of 60:- acording to law in adition to intrestrate of now active by law of 24,00% of the invoice value.
Repeated late payments of invoices, will result in advance payment.
Creditcheck with copy may be made, to sole trader will be sent copy of creditcheck.

Advance Payment within Sweden
Timebased payment: 14 days.
Do not pay at order confirmation, wait for the invoice.
Advance Invoice will be sent by mail when the order has been collected or arrived in the stock.
It takes around 2-3 bankdays for the payment to be registered, products will be sent when the invoice is registered as payed in full.
If the invoice isn´t payed within 14 days it will be cancelled together with anexed order.

Abroad, Company/Private person
Payment conditions: Advance payment or Bankguarantee.
Contact Customs Service at +46-40-920 200 or kundtjanst@stegmannen.se

Freightcost

Is depending on Weight,Volume and Location.
In many cases freight is offered free of charge within Sweden.

Right to withdraw (Don´t apply to companys)

You as a mailorder costumer have the right to withdraw within 14 days counting from orderdate.
If you are not satisfied with a product you may send it back and only have to pay for the shipping fees.
The product have to be sent back in original pacaging, cleaned and in unchanged condition, together with returnbill or invoice.

The right to withdraw does not include special or custom made products (ex. products that by health and hygenic reasons can´t be returned), "LWR" customer-uniqe articals, profileproducts or other products manufactured especially for the customer or has a unique custom stamp.
Neither products marked ”LWR or Limited withdraw rights” is included in the withdraw right.

Pack the product well, eventual transportdamage to Stegmannen.se is under your responsability. Stegmannen.se doesn´t accept products sent with postalcharges or demands.
Repayment of the productcost will accure within 14days counting the date stegmannen.se accept that the contract is withdrawed.
When the product is returned to stegmannen.se it will be inspected.
If the product is unused and in mintcondition and the return is approved your money will be in your bankaccount within 14days counting from the day we recived the withdaw-product back.
Should the product not be unused and not in mintcondition the withdraw will not be accepted.
The product will then be sent back to the costumer, and the costumer will be charged the return freightcost.

Read more regarding distance purchase law at Swedish Consumer Agency.
Standardform for withdrawl can be found HERE.

Returns will be sent to:

Contact Stegmannen.se in case of return of product.

Warranty

We give 1-10 year factory warranty counting from the original date of purchase.
The warranty varies depending on the factory.
The manufacturers warranties is applied.
Stegmannen.se has the right to refere directly to the manufacturer or their prefered service station to correct the problem with the product.
Allways save your invoice, it is valid as your warranty.
The product must not have been exposed for abnormal use or neglect and the warranty doesn´t include usade or normal fatige.
The warranty doesn´t apply in case of accident, after you recive the product or neglected to follow maintenance or service instructions.
Stegmannen.se reserves the right to repair or change a product.

Disagreements

Disagreements is primary resolved in a discussion with our costumer service.
We follow the Allmänna Reklamationsnämndens rekommendations and refere to in general to European Commission tool for disagreements on the net.